Privacy Notice

Who we are

At The Mousehole Woolery, we are committed to maintaining the trust and confidence of our visitors to our website and subscribers to our newsletter. We will not be using the data you give us in any way apart from how we specifically state we will be doing so. We want to keep you close and are passionate about building a solid community, so will respect your wishes in all our marketing. Please read on to find out why we collect your data, how we use it and how we will not disclose it to others.

Mailing Lists

We would like to send you up to date news, offers and information as part of our monthly e-newsletter. We may also want to inform you of our online workshops and any other services we offer. To do this, we will need some personal information from you – your email address and your name. We use this data to email you about events we may be holding, blogs we have written, workshops we are running, and other events and activities that we feel are of interest to you. We may also contact you to check we have your information correct, or to check you are happy still receiving content from us. We will never give, sell, trade or rent any of your data to or with other organisations or businesses.
 
We use a third party provider, Mailchimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For information around how Mailchimp use your data please see their privacy notice.
 
We will not use the data you give us to subscribe to our monthly newsletter in any other way. It will not be saved on any other system aside from the Mailchimp list you signed up for, and we will not transfer it to any other lists unless you allow us to do so.
 
We may occasionally email you to ask you if you are happy remaining on our mailing list – we will always refer to our privacy notice to remind you of your rights, and if you do not want to continue receiving information from you we will remove you from that mailing list.
 
You have the option to unsubscribe at any time to our e-newsletter, either by clicking the unsubscribe link at the bottom of any of our emails, by emailing themouseholewoolery@gmail.com or by going into your Mailchimp account and unsubscribing.
 
Once you have chosen to unsubscribe from our emails, we will delete all data we have on you and it will be removed from our system permanently.

Customers

 If you have purchased services or products from The Mousehole Woolery, we will hold your data for a maximum of 3 years and may from time to time email you with information that we feel you will be interested in, such as updates to the course you took, new products or workshops or developments to The Mousehole Woolery – we will only contact you if we have a legitimate interest to do so. The information that we send you will only be relevant to the product or service that you purchased from us, and will not be used in any other form.

Links to other websites

We have links within our website to other sites we feel you may have an interest in, or sites we recommend for services. This privacy notice does not cover those links and those sites are not governed by this Privacy Notice. If you have questions about how those sites use your data, please check their privacy notice.

Workshops

I do not share any of your Data with the venues I hold my workshops in, they do not have access to your Data and at no point do I share any details of workshop attendees. I may from time to time ask you for authorisation to use workshop photos in my marketing but I will not share any images unless you allow me to (I will get your permission in writing at the workshop.) I will not share any personal details such as name, address, email or anything else related to a workshop attendee online.

Access to your personal information

You are entitled to access the personal information we hold on you. Email your subject access request to themouseholewoolery@gmail.com and we will respond to your request within one month.

Holding your Data

We will hold your data for a maximum of 3 years unless you tell us a) that you would like us to remove it from our system or b) you would like your data to be retained for longer. We will always inform you either way and you will always have a choice as to whether we retain your data or delete it. We will not do anything with your data that you do not consent to.

Changes to this privacy notice

We may update this privacy notice from time to time under regular review, and are not under obligation to email you every time we update it. It will always be accessible in the footer of our website www.themouseholewoolery.co.uk This privacy notice was last updated on 21st May 2018.